Philips Respironics SimplyGo Mini Factory Authorized Service Center
Trust the experts at Altra POC Repair for your Philips Respironics SimplyGo Mini repair. Our repair technicians are factory trained, certified, and we are an authorized Philips SimplyGo Mini service center for both warranty and non warranty devices. We provide free inbound shipping and a free, no obligation repair evaluation. If you decide you do not want to move forward with the SimplyGo Mini servicing, only pay the return shipping.
Although we can’t guarantee a specific turn-around time, our goal is 1-2 weeks.
It has been our experience that the SimplyGo Mini has an average cost to repair between $275 – $500. It can certainly be more, however, this is the price range that the majority of devices fall within. The most common issue we encounter is low oxygen purity, however, it is possible that more than 1 issue is occurring.
Do you have SimplyGo Mini problems? Does your SimplyGo Mini alarm? Does it display a technical fault message? Does it show bad sieve health? We can fix all of these SimplyGo Mini problems, and more! Trust the experts at Altra POC Repair to fix your Simply Go Mini right the first time.
The Best Solution for POC Repair
Altra Service Professionals provides fast and affordable maintenance and repair for all of the U.S. We service most Portable Oxygen Concentrators. Our technicians are certified and we offer a free shipping label
Free Estimates
Get a free estimate on your SimplyGo Mini repair.
FREE SHIPPING
We provide a shipping label for you, for free!
FAST SERVICE
Our factory authorized techs are fast, with the best repair times in the industry.
See what others are saying about Altra POC Repair!
The service was outstanding. The ongoing communication was very good. The shipping was safe,... but slow. My Resmed Mini was not repairable, so they sent me a new machine.read more
David G.
20:15 24 Jul 26
Very professional, experienced and prompt with repairs. I was without my Resmed Airsense 11 a... few short days only. Staff communicated every step with me so I knew the repair status. Competitive pricing, slightly less than others.read more
KEITHA B.
19:30 24 Jul 26
Fast service, good prices.
David W.
22:38 22 Jul 26
Fast quality service on my cpap. This is the second time using them.
Brian K
18:10 13 Jul 26
Just got off the phone with a truly helpful and honest person at Altra. My ResMed absorbed... skunk odor (long story!) and Altra was very helpful and honest that it would require significant work and would cost as much as a new machine. Genuine honesty and useful information - when I do need repairs, I know who I'm calling!read more
Mike I
17:46 06 Jul 26
Fast, friendly and my machine is working great! Highly recommend
Amy T
00:24 06 Jul 26
Absolutely wonderful service. Just received my Caire Eclipse 5 from being serviced and... repaired. The entire process was so simple and easy. Great price also.The turn around time was very quick. I would recommend this company 100%.read more
Laura
22:10 04 Jul 26
Just received back my Resmed AirCurve 10 ASV. Thank you very much for your repair, quick turn... around, and courteous handling of my problem. I have another ASV machine that needs work. I will gladly send it to you. Thanks again! Jim F.read more
Jim F.
16:00 03 Jul 26
Appreciate your servicing the C-Pap. Great job. I have a second old one that I'dlike you to... try repairing too.Thanksread more
leranzo C.
10:13 29 Jun 26
Great service and workmanship! I've had two Resmed Airsense 10 CPAPs repaired this month. ... The first was to repair a newer CPAP with a noisy, failing blower motor. Following a great experience, an older model was sent due to a screen message reporting the motor had reached its EOL. The process from initial request for service to the return of each CPAP was a breeze (pun intended). Now I have two fully functioning, quiet devices, one of which will serve as a backup. Thanks ASP!read more
Michael B.
23:18 26 Jun 26
They did an excellent job on my resmed airsense 10. The machine looks and runs like its brand... new!Big Thanks Laurie and crew!read more
Charles S.
20:39 26 Jun 26
Excellent communication and service! My Airsense 10 now works as it should. I believe it has... been rebuilt to better than new. It is absoluteley silent! Thanks to everyone !read more
Frank Monte C.
05:10 22 Jun 26
This post will take longer than the repair cycle.Great service. Sent my Bipap on Thursday... and had it back by Tuesday. Had a hiccup with the payment service, butBob took care of it over the phone.Hope I don't have to talk to Bob again. But if I do, it's cool.read more
harryf31605
22:44 19 Jun 26
Great customer service! Communication, repair work, turnaround time.
Doug R.
14:02 19 Jun 26
I just got my Airsense 11 back today. I totally ruined my unit trying to wash it with running... water. This thing looks and operates like brand new. It wasn’t necessarily cheap, but well worth it. Highly recommend!!!read more
Brian L.
00:00 18 Jun 26
I was told my CPAP machine was out of warranty by my supplier, so instead of buying a new one... I brought my machine to Altra Service. The next day, Bob called me and said it was repaired, needing a new blower motor (which I guessed it was). The repair cost for a new motor was ZERO! Bob informed me that the machine still had a month left on the Resmed Warranty. I couldn't have asked for a better service experience. Do not hesitate to send your machine to them for repair. Their level of integrity and honesty is top notch.read more
Phil F.
15:44 16 Jun 26
I had a Philips Respironics SimplyGo Oxygen Concentrator that was used every night for over 2... years. My wife traveled on the planes with it and it sat by the bed and was used at night. It is very quiet compared to the big machines and will produce up to 3 ml continuous Oxygen, even on battery. It started going into an alarm state, and for a month or so we could silence the alarm. Then it would alarm within 5 min after silencing it. I contacted Altra Service Professionals and they suggested I send it to them for a regular service as the alarm means the purity of the oxygen is degraded. They even sent me a shipping label to send the machine to them. Turns out it just needed some filters cleaned, and they did a full diagonistic test on it and shipped it back to me. This company is Great, and the staff is knowlegable, friendly and professional. I highly recommend you contact them for any Oxygen needs or equipment repairs. They are the trusted pro's. Thank You Altra for great service, you have earned 5 Stars for Sure.read more
John Potts C.
00:00 06 Jun 26
Easy to contact. Specific instructions for shipping. Excellent communication as to what needs... repair and price to repair so YOU determine whether you want to proceed or not. When repaired an invoice will be sent, payment completed, and shipment will be made. If need be, I would repeat these services again.read more
Bud S.
20:40 04 Jun 26
I am very happy with my cpap machine repair. I was able to drop my machine off since I don’t... live very far and my machine was ready the same day. Thank you!!read more
Victor C.
18:36 30 May 26
Fast and friendly service! I'm not great with computer skills. I called the company and they... helped me right away. No fuss, no muss.They didn't think twice about it. The got everything sorted out for me! Great company! I would highly recommend them!😍read more
Malena C.
19:59 28 May 26
THANK YOU for the fantastic service I got recently! Honestly, the whole experience from start... to finish was incredibly smooth and way better than I expected.A huge shout-out especially to Bob! He was an absolute star. His communication was spot-on – always clear, super proactive, and he kept me totally in the loop every step of the way. What could've been a bit confusing turned into a total breeze, all thanks to him making sure I knew exactly what was happening.Seriously, your customer service is next level. The way your team handled everything with such transparency and directness really made me feel confident and at ease. It's rare to find that kind of genuine care, and it definitely made this one of the best interactions I've had.So, yeah, I'm absolutely thrilled with both the awesome product/service I received and how well I was looked after throughout the whole process. You can bet I'll be coming back to you for anything I need down the line, and I'll be enthusiastically recommending you to everyone I know!read more
Kathrin O.
13:44 21 May 26
i had a little trouble hooking up the power cord. other than that everything works smoothly. i... have to be carefull when filling the tank for water. all works fine and i get better rest. Mythroat and lungs do not hurt. I have moisture in the system. thanks for the fix.they are usually quick to answere the telephone to help.read more
Winn M.
21:18 11 May 26
Our Simply flow concentrator was alarming. Alta was able to fix and send back our machine in... timely fashion. Great, upfront personal service. No surprises!read more
Joel O
12:09 11 May 26
Fast repair, great service. Bob DeChello was terrific.
Patrick W.
14:32 05 May 26
Great service all around. When my CPAP machine stopped working, my local medical supply store... told me it was unfixable, and I would have to buy brand new. I connected with Altra Services online instead. They diagnosed and fixed the problem quickly. Good streamlined shipping process, ongoing communication and a fair price. I would definitely recommend Altra.read more
William D.
21:40 02 May 26
From the website, to shipments to communications, a first rate experience, I would recommend... them to anyone!read more
Erik L.
19:17 28 Apr 26
She was able to fix the problem I was having.Thank you very much...
soflaed1
21:13 22 Apr 26
First time using these folks... impressed with the process... incredible response time...... estimate very fair and no trying to upsell/oversell... honest itemized and detailed ... very fast turn-around ... easy payment... the two way shipping convenient... a company that understands fair honest methods ...build loyalty... which converts to longevity... will use and advocate ALTRA PROFESSIONALS...read more
Bev & Norm G.
20:25 22 Apr 26
Excellent service by friendly professionals, quick turnaround and accurate... diagnostics.Especial thanks to Laurie and Bob. Thanks guys and keep up the good work.read more
Balboa
21:52 15 Apr 26
Quality repair!! They diagnosed the issue fixed it and I received my CPAP back in great... working condition. There was a software issue with the manufacturer of the device, Phillips, which delayed them repairing the machine. This was not an issue with Altra Service Professionals (ASP). ASP had great communication throughout the issue and kept me informed of the progress from the manufacturer I would highly recommend this company. Thank you!!read more
Rollin Y
20:35 01 Apr 26
I have had two CPAP machines refurbished by ultra ALTRA. They are very open, friendly, and... competent. I recommend them!read more
Kenny L.
03:07 23 Mar 26
These folks are nothing short of amazing. They've kept our vintage ResMed S9 blowin' and... goin' for years, at a reasonable cost and with a service speed that is downright astonishing. Reliable CPAP therapy is crucial to patients--it's lifesaving treatment, no two ways about it. Having a service partner who can get the job done correctly, quickly, and affordably eliminates a major worry for CPAP patients, who already have plenty to worry about. We intend to be using Altra for service for many years to come.read more
Mc J.
00:01 21 Mar 26
Very good, very fast, very easy and great customer service
Christopher B.
02:04 14 Mar 26
This is the second time I have used their service. AirSense 10 which still works great and... AirSense 11 this time. Very quick and reasonable on repair costs. It couldn't be better or faster!read more
Don W.
20:07 10 Mar 26
Excellent service! Shipped them my CPAP machine using their pre-paid mailing label, and they... quickly diagnosed the problem. The unit had to be sent to the manufacturer, Resmed. I was mailed what seems to be a brand-new machine. Altra saved me hundreds compared to buying myself a new one.read more
Michael S
18:42 07 Mar 26
Could not have been any faster or easier. My repair works like new. Refreshing to see people... who care for their customersread more
Doug D.
15:45 01 Mar 26
Outstanding service. I brought my CPAP to Altra Service in the morning. In a couple of hours... (~2), it was analyzed, parts replaced and returned fixed to me. I was ecstatic about the speed and quality of the repair. Thank you!read more
Emmett H.
02:09 19 Feb 26
Can't say enough good things about Altra. Rare to find such a great response. Seamless from... start to finish. Bob is a true professional. Its really comforting to know there is a company you can depend on for any repairs and knowledge sharing.read more
lou B.
11:25 17 Feb 26
Absolutely the best, hands down. I bring my concentrator from Colorado for service. Bob and... company are honest as the day is long and care about their customers. You WILL NOT be disappointed with them.read more
Tj C.
17:48 15 Feb 26
What a great service…… I have (2) ResMed BiPAP machines. Both machines were making a... disturbing whining sounds when I would breathe in. This annoyed my wife to no end….. I live in Apopka, Florida….. I drove up one day and they fixed my machine in about 45 minutes the first day…… what amazing service. I ended up driving back up to have my second machine repaired!! It was well worth the small amount paid for service compared to the crazy prices for these machines!! Great job!!read more
Shawn J.
09:29 15 Feb 26
Sean R.
20:36 13 Feb 26
I was hesitant that my machine could be repaired, but this service was extremely efficient,... fast and transparent. I had several phone calls with them and they did not try and upsell me. In the end, we decided together what made the most sense in terms of repair vs cost. I really cannot recommend them highly enough. My machine was repaired, thoroughly tested then packed perfectly for a safe return. These guys are legit. And it’s certainly less expensive than a new machine. Thank you for this service.read more
Elise M.
15:58 11 Feb 26
This place is a life saver. After my machine quit working I got in contact with Altra Service... and drove my cpap to them that morning at 2pm the same day they messaged me it was ready to pick up.read more
Joseph B.
13:08 11 Feb 26
Fast and easy and saved me a ton of money
Carl T.
01:11 07 Feb 26
Thank you, they repaired my old ResMed 10 that I use in my fifth wheel as a back up. Did... amazing job, had bad whistle to it. Damaged due to me using SoClean on it for past 5 years. It was repaired very fast, came back with all the original settings in it, well packaged. Definitely recommend u using them for CPAP repair needs.read more
Dave W.
17:39 02 Feb 26
My CPAP is very old but it is nice to know there is a place that keeps my machine going. With... no insurance I wouldn’t have a place like Altra. Thanks for keeping my health a priority.read more
Samuel H.
17:01 01 Feb 26
Very professional service with outstanding customer service. I was impressed by the clear,... expedited, and accurate communication from the outset. The website also was extremely clear, complete, and transparent on estimated costs and timing, helping me manage my expectations. These are true cPAP experts.read more
Mark E.
18:26 28 Jan 26
Excellent communications with Bob.. Brought my device in to the Ocala Branch and Bob checked... it in and it was promptly diagonosed and serviced! Very pleased with he results! Thank you Bob for the great service experience!read more
Jim M.
19:23 15 Jan 26
Altra Service did a FANTASTIC JOB on the repair of my CPAP machine. I was using a SoClean with... my CPAP machine and it caused the seals and insulation to fail in the machine. I shipped my machine to Altra Service and had a quote back from them the same day of the machine's arrival at their shop! After authorizing the repair, same day they completed the repair within 24 hours and was back in my bedroom 1 week after sending it to them.Dealing with them was easy and they were very professional through the whole process.I HIGHLY RECOMMEND them for servicing of your CPAP devices! GREAT JOB Altra Service!read more
Joseph R.
00:56 29 Dec 25
It was a pleasure dealing with a company that does exactly what it says, for exactly the price... they quote. I will use them again and happily recommend them to anybody who needs a CPAP repaired. AAA+++read more
Melbinner
19:51 27 Dec 25
Shipped my CPAP to them on Saturday morning. They received, repaired, and had my unit back in... the mail on Monday! Turnaround time was less than a week, and my unit runs like a champ. Laurie was my point of contact there and was a pleasure to work with. If your CPAP dies, you want these guys on your team. A+++read more
T. F.
13:51 24 Dec 25
This is my third time to use them for service. Every time it’s been smooth and easy. The... turnaround time was quick. I received my unit back within 8 days. Very professional and the documentation provided shows the quality control they use. If you need service, don’t think twice. They are upfront and honest. I appreciate that level of service.read more
Bob L.
01:44 20 Dec 25
Very detailed info on website as what to expect and they delivered! Beyond EXCELLENT!!!
US Hwy 1.
05:33 18 Dec 25
My AirSense 11 recently broke and I was struggling. Someone referred me to Altra and I met... Bob, who was very helpful and got things taken care of for me. I owe Bob a great debt of gratitude. Thanks!read more
Andrew C.
12:56 11 Dec 25
I recently had my CPAP machine repaired, and I am very satisfied with the service provided.... The repair was completed within a week, which was impressively quick. Throughout the process, the company kept me informed about the status of my machine, providing regular updates and making sure I knew what was happening at each stage. Their communication and efficiency made the experience smooth and reassuring. I recommend their repair service to anyone who needs prompt, reliable support for their CPAP equipment.read more
Harvey R B.
16:07 06 Dec 25
Every night hubby began getting warning "motor life exceeded" on aged ResMed S9. Found Altra... online; spoke with owner Bob and shipped same day (Fort Myers to Ocala). Speedy turnaround; great price. Hoping machine will last another 15 years!read more
Laura P.
11:16 01 Dec 25
From contact to completion it was a pleasure to work with Altra Services. The machine was... refurbished and is like new again. Highly recommend them.read more
Kat H.
17:05 30 Nov 25
Had a crack on the side panel of my Cpap. Called them to see is they could fix it. Options... were to UPS or drive up. I drove up, they had the parts, they also figured out my motor was running loud. Gave me the option to fix everything and they did so in a very timely manner. I was in and out within an hour. Very professional and helpful.read more
Bankim G.
22:51 20 Nov 25
Altra Service is a life saver! They replaced the blower and seals in my CPAP in less than an... hour! This repair saved me hundreds of dollars.read more
Thomas C.
00:52 15 Nov 25
They dealt with my AirMini problem expertly and expeditiously. WABurr
Drs B.
15:31 08 Nov 25
Altra Service Professionals saved the day for us again! Our Respironics Simply Go POC... developed multiple issues just as we were preparing to leave on a cruise. Even though there was a spare parts shortage for this model, somehow they found everything needed to make it run like new and shipped it back in just one week.. Thank you Bob and crew!read more
Howard B.
12:24 04 Nov 25
Altra was great. They did exactly what they said they would do in a timely and effective... manner. The price was good, the quality was good and the prompt communication was good. I highly recommend Altra.read more
Gary S.
15:36 01 Nov 25
I am very pleased with Altra. I sent my bi-pap on Monday and was returned completely repaired... by Thurs. They are so easy to deal with...and quite fair. Thanks so muchread more
Bob H.
18:27 31 Oct 25
Found Altra online, contacted them via email, received a prompt response. Mailed CPAP on... Monday, it was repaired and returned to me on Thursday. Wicked fast turnaround time. Very impressed and would definitely use again! Bob was very kind!read more
Joseph F.
22:48 30 Oct 25
Bob was great! He answered the phone at Altra service and gave us excellent information about... how their process works to make us feel at ease in shipping our bi pap machine to be repaired. We highly recommend them and are very happy with the great results with our now like new machine!read more
Suzanne T.
20:18 30 Oct 25
Ultra has a system in place that makes it very easy to ship and return your items. The unit... came back looking like new. Everything is working perfectly. They even changed unit hours back to zero. I recommend this company 100%.read more
Steve B.
15:16 29 Oct 25
I was pleased with the responsiveness of the company. They answered my inquiries promptly and... my repaired BiPAP humidifier was returned within a week. I also appreciated the note on the invoice that might avoid reoccurrence of the same problem.read more
Sam S.
19:30 24 Oct 25
Bob and Team provided excellent communication, customer service and fixed my old CPAP (which... had multiple issues) at a very reasonable price.Once they received my machine, the Diagnostics and Repairs were done in 24 hours and shipped back.This is old school customer service values. A breath of Spring as you don't find it much anymore.I highly recommend!read more
Steve M
19:07 24 Oct 25
Altar service professional is the most professional company I have ever worked with they... repair my CPAP machine like new and on schedule there amazing.read more
carmelo V.
17:19 24 Oct 25
The pros at Altra Service Professionals did an excellent job bringing my Airsense 10 Autoset... CPAP machine back to life. My machine is like brand new. I don’t remember it ever being this quiet . Every step of the process went smoothly, from the time I sent it back, to the time it was returned fully repaired. Will definitely use Altra again. They were a pleasure to work with!!read more
Robert F.
00:08 16 Oct 25
Incredible job! Great with communication, timely, kind and got the job done. Thank yall!
Kayla S.
23:51 13 Oct 25
Not sure why anyone would rate these folks less than 5 star.They have earned every bit of a 5... star review as far as I am concerned.Thank you for repairing my machine it’s my lifeline to a good nights sleep and now my machine is like new I can use it for traveling it is now my reliable back up. I am very happy with there service.Thank you,Thank you,Thank you.read more
J G
17:47 13 Oct 25
I recently sent in my AirCurve 10 for service with Altra Service Professionals after it... reached its end-of-life hour counter. The entire experience was smooth and efficient from start to finish.Being able to print out a prepaid shipping label made getting the machine to them a breeze. They repaired and shipped it back the same day, which is almost unheard of these days. The team was courteous, professional, and clearly runs a smart, customer-first operation.They’re one of only two authorized repair centers for ResMed equipment, and after this experience, I can see why. Fast turnaround, clear communication, and zero hassle.Highly recommend them if you need CPAP or BiPAP repairs done right.read more
Trammel
15:02 12 Oct 25
I just want to say Thank you for the best and easiest repair we have ever had. Professional,... organized, excellent communications. Thank you. We have another machine and we will be in touch. We appreciate so much.read more
Barbara S.
18:56 10 Oct 25
Fast, great communication, and job done right the first time.My CPAP machine started making... 'whale wheezing' noises when I breathed, so seemed like the motor had thrown a bearing or something. Sent it in, got a diagnosis and quote within 24hrs of them receiving it. I said "Yes, please" and they had it done and shipped back the next day.read more
John B.
19:41 09 Oct 25
Altra was a dream to work with regarding my BiPap machine repair. Very personable as well as... professional staff. They changed the unit motor while I waited.Thank you Bob!!!read more
dooley P.
14:16 07 Oct 25
Altra service is the best. From the beginning the professionalism, promptness, and knowledge... of the product was evident. The service was immediate and delivered as promised. If I need service again, they will be the ones I contact.read more
Catherine R.
19:53 03 Oct 25
This company is excellent. They fixed my CPAP quickly for a very reasonable price. Bob and... Laurie were courteous and very easy to work with. I would definitely use them again if my CPAP breaks.read more
Bill B.
17:58 03 Oct 25
These guys are incredible, they fix my reshmed air curve 10 in a very short amount of time,... machine runs & look like new, extremely satisfied, will recommend to anyone.read more
Mario F.
10:21 02 Oct 25
Refreshing to deal with a well run company. Clear and communicatios.
James G.
18:17 28 Sep 25
Have had the motor replaced on my BiPAP; the cost was MUCH less than the homecare quote! They... respond very quickly and customer service is outstanding! Will use them again if needed.read more
Dave P.
18:22 26 Sep 25
I was introduced to Altraservice thru Resmed as an authorized repair center. The process was... extremely easy. The customer service is excellent. I have used the service on 2 of my bipap machines. I highly recommend them.read more
Larry
16:00 23 Sep 25
Tried to fix bipap myself. Motor was dying and I replaced it. Still, it threw an error code.... Explained all this to staff, called me the next day for pickup. Cost me less than 5% of a new unit!read more
Clay C.
02:06 21 Sep 25
Very prompt and professional responses to all questions. Easy to follow website complete... with basic pricing. Quick repair turnaround time and saved me from having to deal with the ins co and Dr office for a new machine. Thank you!!read more
Dave N.
21:11 11 Sep 25
These guys are great. My machine broke and wasn’t usable. They managed the warrantee... replacement. It was all seamless and very easy. They also communicate very well and are very easy to work with.read more
Jonathan I.
16:00 29 Aug 25
They gave me a quick quote and were very efficient and professional with the repair of my... portable concentrator. They also answered all of my questions. I would highly recommend them.read more
Bill N.
00:01 19 Aug 25
Very easy to get my CPAP sent in (printed out a mailing label and took it to UPS nearby). ... They told me how much to fix it (less than $300) and I gave approval. The turn around time was only a few days! It works great now! Easy, professional and fast! Top notch!read more
Peggi I.
15:07 12 Aug 25
Thank you for servicing my bipap. All good now. Quick turn around. Keep on being a 5 star... business. Great full you have a much lesser turn around than the manufacture.read more
Donna C.
10:00 06 Aug 25
Ultra checked my machine, sent me an estimate, and repaired and shipped my repaired machine... the same day. More time in transit than in repair. Highly recommended.read more
Juliann R.
19:50 01 Aug 25
Excellent service. Very professional refurbishment, very quickly and fair price.
BUPAC Sec. Charlie M.
12:32 11 Jul 25
Altra was a life saver.. Excellent service at a fair price. They will be my CPap go to.
Guzzy and S.
21:54 05 Jul 25
All of the 5 star reviews are well deserved. I could not believe the fast, accurate service I... received with no attempt to up sell. They rapidly fixed and returned my ResMed Airsense 10. As a side note, I have a ResMed Airsense 10 for travel and a ResMed Airsense 11 for home use. In my opinion, the ResMed Airsense 10 is the better of the 2 and well worth fixing.read more
Michael H.
21:44 05 Jul 25
Had my res med repared in april. Returned to me quickly. Still working well. Very happy with... service.read more
William H.
14:29 03 Jul 25
Fast and easy. What they quote you is all you pay, nothing hidden. Fast service. Only... complaint is the sticker they put on it messy and difficult to remove.read more
Bill O.
14:26 02 May 25
Last week I contacted them about repairing my Resmed AirSense 10. When I came to drop it off,... they asked if I wanted to wait. I said sure and 30 minutes and $275 later, I took home my repaired CPAP machine. I have been sleeping soundly ever since. Fabulous service!read more
Kathy S.
22:13 28 Apr 25
This place is a joke. My machine was there for weeks, when I called they claimed they didn't... have it, then found it on the loading dock. It took several more weeks to get a quote, as they were in the middle of moving to a new building. When I finally received it back, it had bad noise when turned on, sent it back, had to wait again because their repair guy quit. Oh, if you do use them, there 'free shipping' only insures your $3,000 machine for $100. So yeah, if UPS loses or damages your box, you're SOL.read more
Todd F.
13:34 18 Apr 25
I recommend Altra Service Professionals, Inc., if you need your CPAP machine repaired. Their... website is user-friendly, they kept me updated throughout, and the entire process took less than a week from start to finish. I am happily using my ResMed CPAP machine again.read more
mpa01
12:59 07 Apr 25
Sent my Air Sense 10 to be repaired. What a wonderful company to deal with. The timeliness... and professionalism was outstanding. I would recommend this company for any cpap repairs.read more
Nancy H.
21:35 04 Apr 25
If every business operated like this one, the world would be a better place. Please do not... hesitate to use this company. In less than a week from the damage to my Airsense 11, I have received my repaired machine. Excellent experience in every possible way.read more
debbie S.
21:00 02 Apr 25
Quality work, prompt turn around, reasonable prices. My portable oxygen concentrator was... returned and worked like new. What could be better. Very satisfied new customer. Thanks.read more
Marvin W.
03:09 27 Mar 25
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