Hello and thank you for scheduling your Portable Oxygen Concentrator Repair estimate. We appreciate you choosing Altra POC Repair, an Altra Service Professionals, Inc. Company.
Click the button below to generate and print a free pre-paid shipping label through UPS (U.S. customers only). You may need to allow pop-ups for this function to work. Please note that we insure the package for $100, regardless of the cost of its contents.
- You will receive an email confirmation with all of this information. Please retain it for future reference.
- Package your machine and bring it to a UPS drop off location. Don’t forget to bring your UPS shipping label! Please use a box large enough to fit your machine, accessories, and packing material such as bubble wrap. If you do not have packaging materials, you can purchase them at your nearest UPS Ground drop off location. Be sure to include main accessories such as Power Supply and Battery. Please, do not send carry case, cart, or disposable supplies such as mask, tubing, cannula, etc.
- Once we receive your machine, we will evaluate it and determine the problem and associated cost to repair. We will email an estimate at that time for your review. If approved, we will email an invoice to you. There will be a link to make a secure payment. Once paid, we will complete the repair and return the machine to you, usually within 5 business days.
Don’t want us to pay for the shipping? No problem. Feel free to use the carrier of your choice. Our shipping address is:
Altra Service Professionals, Inc.
815 NW 25th Ave Unit A
Ocala, FL 34475
Attn: POC Repair Estimates
Thank you for choosing Altra POC Repair!