The Best Solution for POC Repair
Altra Service Professionals provides fast and affordable maintenance and repair for all of the U.S.
The Best Solution for POC Repair
The Best Solution for POC Repair
We service most Portable Oxygen Concentrators. Our technicians are certified.
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Altra POC Repair provides professional portable oxygen concentrator repair and service for patients, businesses, and medical equipment providers throughout the United States. Our factory-trained and certified technicians service select portable oxygen concentrator models from leading manufacturers.
Need your oxygen concentrator repaired? Our convenient mail-in repair process makes it easy. Complete our service request, receive a free prepaid shipping label, and send your equipment to our service center. We evaluate your portable oxygen concentrator and provide a detailed repair estimate before any repair work is performed.
We currently service select Caire and Philips Respironics portable oxygen concentrators, including the Caire Eclipse 5, Caire Eclipse 3, Caire FreeStyle Comfort, Philips SimplyGo, and Philips SimplyGo Mini.
Why Choose Altra POC Repair?
- Factory-trained and certified technicians
- Professional diagnostic testing
- Free inbound shipping
- Detailed repair estimates
- Fast turnaround
- Service for individuals and businesses
- Convenient nationwide mail-in repair
- 90-day warranty on qualifying repairs
Portable Oxygen Concentrators We Repair
Choose your portable oxygen concentrator model to learn more about our repair services, common problems, estimated repair costs, and how to send your equipment to us.
Philips Respironics SimplyGo Repair
Trust the experts at Altra POC Repair for your Respironics SimplyGo repair. Our repair technicians are factory trained, certified, and authorized to repair the Philips SimplyGo for both warranty and non warranty.
Learn MoreCaire Eclipse 5 Repair
We repair all models of the Caire SeQual Eclipse for both businesses and individuals that own their machine out of our Florida service center.
Learn More
Philips Respironics SimplyGo Mini Repair
We repair the Simply Go Mini for both businesses and individuals that own their machine out of our Florida service center.
Learn MoreSee what others are saying about Altra POC Repair!
I looked everywhere for a service that would fix my CPAP DreamStation machine because I didn't... want to buy a new one - it's silly and they are expensive. I was thankful to come across Altra. Their communication was great, they replaced my broken screen, shipped my device back quickly, and now I'm back in business. I recommend them for all of those times you don't want to give thousands for a new unit.read more
Bryan L.
00:49 14 Oct 26
pricey but thats probably just because everything to do with these machines is expensive but... they repaired it quickly, shipping to and fro was easy and they communicated clearly and often with status updates.read more
Liz L
15:08 11 Oct 26
Unbelievable customer service! Had my unit serviced quickly and efficiently. Did not try to... oversell repairs. Great experience!read more
Robert H.
23:48 07 Oct 26
I would give them a six if available. Outstanding, honest, quick service. Everything explained... ahead of time, everything tested professionaly. Mail in & return was easy & fast. I wouldn't go anywhere else for repairs.read more
Malachy M.
21:37 26 Sep 26
Bob at altraservice is super good at repairing my Res Med machine and in answering my... questions quickly. I highly recommend Altra Service Professionalsread more
Yvonne A.
23:03 25 Sep 26
I received my CPAP machine back very quickly. I highly recommend this company for anyone that... needs repair on their CPAP machine. They are very professional!read more
ERNEST R. A.
20:13 23 Sep 26
All around great service from initial inquiry to receiving repaired ResMed CPAP. The online... site is easy to follow and i was able to send the unit quickly. I received a very thorough diagnosis before repairs were made and payment followed. The CPAP was properly packaged and arrived promptly. Thank you!read more
ArthurG L.
21:34 13 Sep 26
until I know better; fast and honest. I wish that other online businesses could be as honest... as this place. 5 plus stars from us. I counted on them and they came through.read more
David S.
01:25 10 Sep 26
Whole experience is great!!!My cpap was in need of a new motor, probably for a while. Now it... runs good!read more
Jeremy M.
19:58 07 Sep 26
I couldn’t be happier with the service that I got from Altra Service Professionals. They... repaired my CPAP Res Med S10 and returned it in a timely fashion. The unit looks and operates like it was new.read more
Hans H.
22:10 03 Sep 26
Uhm, just unboxed my repaired unit, and I don't think screws are supposed to be loose on a... $300+ repair. Pretty much concerned with what else might be loose when something so obvious is loose.read more
Boomer M
19:54 03 Sep 26
I was especially impressed with the timely, detailed and ongoing communication at every step... of shipping, work and cost involved from start to finish.Henryread more
Henry G.
13:03 03 Sep 26
Prompt, Reliable, Proficient! Goes beyond the service manual and You Tube, to complete... satisfactory set up. Pleasant, professional, experienced. $ less than local repairs in Seattle area (but then most other places are). quoted cost accurate after inspection, no add on $ bloating, and shipping included.Mike, Seattleread more
Mike S.
22:47 02 Sep 26
Outstanding customer service! Bob was excellent and explained the work that would need to be... done on my CPAP. Excellent communication throughout the process. I had a good experience. Would send my CPAP there again if needed.read more
Mark
15:13 01 Sep 26
Best repair experience ever. The entire airsense 11 repair took approximately 2 weeks. I live... in California. Altra is in Florida. Not to bad. Altra was very informative with the repair information.They informed me my machine was still under warranty, so the repair cost nothing. My machine was making a squeaky noise. I used my machine the day I received it. No noise. Quiet as a church mouse. I would highly recommend ASP for your cpap machine repair. Thank you Altra.read more
Mark O.
01:01 27 Aug 26
Very easy to work with. Estimate was exactly what I paid for. Better than buying unknown used... machine. Warrenty for repair is very nice. Used first 2 days. Feels like a whole new machine. Thank you . Full turnaround was 11 days including 2 weekends for shipping. Very fair. My machine was used since 2015. I put one motor in it. I do not recommend buying cheap motor. Lasted almost 2 yrs. Not as quiet or accurate as factory.read more
David B.
12:38 24 Aug 26
Professional service with every step! From the notification of receipt of my unit through the... quick estimate and repair - they have an efficient, effective repair service! My Airsense 10 is running like new now. They also run factory diagnostics and provide you with the report. Highly recommended.read more
Mike L.
14:03 14 Aug 26
Was in the market to replace/upgrade my backup bipap and was delighted to find Altra. They... were able to diagnose and repair my most recently failed unit. I got it back quickly, they ran a battery of tests to ascertain serviceability. Now I have a great backup unit, and plan to use it for traveling so I won't have to disassemble and pack my primary equipment every time I leave town for a few days.Can't say enough about how easy the process was. Highly recommend. (Don't think I said anything about how reasonably priced they are.)read more
Kent H.
22:51 12 Aug 26
Bob provided e exceptional service. He was fast and efficient. Il my friend and I brought two... machines and were able to pick them up in a couple of hours. He only use oem parts an supplies. Bob provided additional information on how to maintain the machines and things to look for to assure extended performance.read more
Enrique N.
22:36 12 Aug 26
Very helpful. I needed an OEM part for my resmed airsense 11 and they had it in stock and... shipped it out very promptly. I highly recommend this businessread more
John M.
19:15 07 Aug 26
The Amazon of CPAP repair.I originally replaced my own motor with an Amazon knockoff. It was... louder and didn’t provide consistent pressure. Not only did the folks at Alta Service replace with the correct motor they notice water spots, from me, (and that I put the old motor back in incorrectly) because I cleaned the motor housing in the sink. ;), they do a full check and provide a full list of battery of Tests they have done as well as the part # and lot# of the motor.Lastly they make it so easy to ship to them. You just have to print out the label and put it on the box and drop it off. Once they get it in they evaluate the CPAP and email what it will cost to fix it. You approve it and then pay 💰. They quickly fix it, test it and sanitize it and return it. Awesome job.read more
Richard P.
10:55 07 Aug 26
My ResMed 11 device was making a horrible noise. You made it like new—thank you so much!... 😊read more
Marcos Rodrigues J.
15:27 05 Aug 26
Excellent Customer ServiceIf I ever need them in the future they have my trust.
Richard H.
15:48 03 Aug 26
Very friendly, professional, highly competent, and extremely reasonably priced (compared to... replacement prices) firm to work with. Also, amazingly quick turnaround times and, easy to ship products to (they provide pre-paid UPS shipping labels), and their return boxes are perfect if you are sending a second CPAP machine for repair.Ken Greenread more
Ken G.
00:36 31 Jul 26
The service was outstanding. The ongoing communication was very good. The shipping was safe,... but slow. My Resmed Mini was not repairable, so they sent me a new machine.read more
David G.
20:15 24 Jul 26
Very professional, experienced and prompt with repairs. I was without my Resmed Airsense 11 a... few short days only. Staff communicated every step with me so I knew the repair status. Competitive pricing, slightly less than others.read more
KEITHA B.
19:30 24 Jul 26
Fast service, good prices.
David W.
22:38 22 Jul 26
Fast quality service on my cpap. This is the second time using them.
Brian K
18:10 13 Jul 26
Just got off the phone with a truly helpful and honest person at Altra. My ResMed absorbed... skunk odor (long story!) and Altra was very helpful and honest that it would require significant work and would cost as much as a new machine. Genuine honesty and useful information - when I do need repairs, I know who I'm calling!read more
Mike I
17:46 06 Jul 26
Fast, friendly and my machine is working great! Highly recommend
Amy T
00:24 06 Jul 26
Absolutely wonderful service. Just received my Caire Eclipse 5 from being serviced and... repaired. The entire process was so simple and easy. Great price also.The turn around time was very quick. I would recommend this company 100%.read more
Laura
22:10 04 Jul 26
Just received back my Resmed AirCurve 10 ASV. Thank you very much for your repair, quick turn... around, and courteous handling of my problem. I have another ASV machine that needs work. I will gladly send it to you. Thanks again! Jim F.read more
Jim F.
16:00 03 Jul 26
Appreciate your servicing the C-Pap. Great job. I have a second old one that I'dlike you to... try repairing too.Thanksread more
leranzo C.
10:13 29 Jun 26
Great service and workmanship! I've had two Resmed Airsense 10 CPAPs repaired this month. ... The first was to repair a newer CPAP with a noisy, failing blower motor. Following a great experience, an older model was sent due to a screen message reporting the motor had reached its EOL. The process from initial request for service to the return of each CPAP was a breeze (pun intended). Now I have two fully functioning, quiet devices, one of which will serve as a backup. Thanks ASP!read more
Michael B.
23:18 26 Jun 26
They did an excellent job on my resmed airsense 10. The machine looks and runs like its brand... new!Big Thanks Laurie and crew!read more
Charles S.
20:39 26 Jun 26
Excellent communication and service! My Airsense 10 now works as it should. I believe it has... been rebuilt to better than new. It is absoluteley silent! Thanks to everyone !read more
Frank Monte C.
05:10 22 Jun 26
This post will take longer than the repair cycle.Great service. Sent my Bipap on Thursday... and had it back by Tuesday. Had a hiccup with the payment service, butBob took care of it over the phone.Hope I don't have to talk to Bob again. But if I do, it's cool.read more
harryf31605
22:44 19 Jun 26
Great customer service! Communication, repair work, turnaround time.
Doug R.
14:02 19 Jun 26
I just got my Airsense 11 back today. I totally ruined my unit trying to wash it with running... water. This thing looks and operates like brand new. It wasn’t necessarily cheap, but well worth it. Highly recommend!!!read more
Brian L.
00:00 18 Jun 26
I was told my CPAP machine was out of warranty by my supplier, so instead of buying a new one... I brought my machine to Altra Service. The next day, Bob called me and said it was repaired, needing a new blower motor (which I guessed it was). The repair cost for a new motor was ZERO! Bob informed me that the machine still had a month left on the Resmed Warranty. I couldn't have asked for a better service experience. Do not hesitate to send your machine to them for repair. Their level of integrity and honesty is top notch.read more
Phil F.
15:44 16 Jun 26
I had a Philips Respironics SimplyGo Oxygen Concentrator that was used every night for over 2... years. My wife traveled on the planes with it and it sat by the bed and was used at night. It is very quiet compared to the big machines and will produce up to 3 ml continuous Oxygen, even on battery. It started going into an alarm state, and for a month or so we could silence the alarm. Then it would alarm within 5 min after silencing it. I contacted Altra Service Professionals and they suggested I send it to them for a regular service as the alarm means the purity of the oxygen is degraded. They even sent me a shipping label to send the machine to them. Turns out it just needed some filters cleaned, and they did a full diagonistic test on it and shipped it back to me. This company is Great, and the staff is knowlegable, friendly and professional. I highly recommend you contact them for any Oxygen needs or equipment repairs. They are the trusted pro's. Thank You Altra for great service, you have earned 5 Stars for Sure.read more
John Potts C.
00:00 06 Jun 26
Easy to contact. Specific instructions for shipping. Excellent communication as to what needs... repair and price to repair so YOU determine whether you want to proceed or not. When repaired an invoice will be sent, payment completed, and shipment will be made. If need be, I would repeat these services again.read more
Bud S.
20:40 04 Jun 26
I am very happy with my cpap machine repair. I was able to drop my machine off since I don’t... live very far and my machine was ready the same day. Thank you!!read more
Victor C.
18:36 30 May 26
Fast and friendly service! I'm not great with computer skills. I called the company and they... helped me right away. No fuss, no muss.They didn't think twice about it. The got everything sorted out for me! Great company! I would highly recommend them!😍read more
Malena C.
19:59 28 May 26
THANK YOU for the fantastic service I got recently! Honestly, the whole experience from start... to finish was incredibly smooth and way better than I expected.A huge shout-out especially to Bob! He was an absolute star. His communication was spot-on – always clear, super proactive, and he kept me totally in the loop every step of the way. What could've been a bit confusing turned into a total breeze, all thanks to him making sure I knew exactly what was happening.Seriously, your customer service is next level. The way your team handled everything with such transparency and directness really made me feel confident and at ease. It's rare to find that kind of genuine care, and it definitely made this one of the best interactions I've had.So, yeah, I'm absolutely thrilled with both the awesome product/service I received and how well I was looked after throughout the whole process. You can bet I'll be coming back to you for anything I need down the line, and I'll be enthusiastically recommending you to everyone I know!read more
Kathrin O.
13:44 21 May 26
i had a little trouble hooking up the power cord. other than that everything works smoothly. i... have to be carefull when filling the tank for water. all works fine and i get better rest. Mythroat and lungs do not hurt. I have moisture in the system. thanks for the fix.they are usually quick to answere the telephone to help.read more
Winn M.
21:18 11 May 26
Our Simply flow concentrator was alarming. Alta was able to fix and send back our machine in... timely fashion. Great, upfront personal service. No surprises!read more
Joel O
12:09 11 May 26
Fast repair, great service. Bob DeChello was terrific.
Patrick W.
14:32 05 May 26
Great service all around. When my CPAP machine stopped working, my local medical supply store... told me it was unfixable, and I would have to buy brand new. I connected with Altra Services online instead. They diagnosed and fixed the problem quickly. Good streamlined shipping process, ongoing communication and a fair price. I would definitely recommend Altra.read more
William D.
21:40 02 May 26
From the website, to shipments to communications, a first rate experience, I would recommend... them to anyone!read more
Erik L.
19:17 28 Apr 26
She was able to fix the problem I was having.Thank you very much...
soflaed1
21:13 22 Apr 26
First time using these folks... impressed with the process... incredible response time...... estimate very fair and no trying to upsell/oversell... honest itemized and detailed ... very fast turn-around ... easy payment... the two way shipping convenient... a company that understands fair honest methods ...build loyalty... which converts to longevity... will use and advocate ALTRA PROFESSIONALS...read more
Bev & Norm G.
20:25 22 Apr 26
Excellent service by friendly professionals, quick turnaround and accurate... diagnostics.Especial thanks to Laurie and Bob. Thanks guys and keep up the good work.read more
Balboa
21:52 15 Apr 26
Quality repair!! They diagnosed the issue fixed it and I received my CPAP back in great... working condition. There was a software issue with the manufacturer of the device, Phillips, which delayed them repairing the machine. This was not an issue with Altra Service Professionals (ASP). ASP had great communication throughout the issue and kept me informed of the progress from the manufacturer I would highly recommend this company. Thank you!!read more
Rollin Y
20:35 01 Apr 26
I have had two CPAP machines refurbished by ultra ALTRA. They are very open, friendly, and... competent. I recommend them!read more
Kenny L.
03:07 23 Mar 26
These folks are nothing short of amazing. They've kept our vintage ResMed S9 blowin' and... goin' for years, at a reasonable cost and with a service speed that is downright astonishing. Reliable CPAP therapy is crucial to patients--it's lifesaving treatment, no two ways about it. Having a service partner who can get the job done correctly, quickly, and affordably eliminates a major worry for CPAP patients, who already have plenty to worry about. We intend to be using Altra for service for many years to come.read more
Mc J.
00:01 21 Mar 26
Very good, very fast, very easy and great customer service
Christopher B.
02:04 14 Mar 26
This is the second time I have used their service. AirSense 10 which still works great and... AirSense 11 this time. Very quick and reasonable on repair costs. It couldn't be better or faster!read more
Don W.
20:07 10 Mar 26
Excellent service! Shipped them my CPAP machine using their pre-paid mailing label, and they... quickly diagnosed the problem. The unit had to be sent to the manufacturer, Resmed. I was mailed what seems to be a brand-new machine. Altra saved me hundreds compared to buying myself a new one.read more
Michael S
18:42 07 Mar 26
Could not have been any faster or easier. My repair works like new. Refreshing to see people... who care for their customersread more
Doug D.
15:45 01 Mar 26
Outstanding service. I brought my CPAP to Altra Service in the morning. In a couple of hours... (~2), it was analyzed, parts replaced and returned fixed to me. I was ecstatic about the speed and quality of the repair. Thank you!read more
Emmett H.
02:09 19 Feb 26
Can't say enough good things about Altra. Rare to find such a great response. Seamless from... start to finish. Bob is a true professional. Its really comforting to know there is a company you can depend on for any repairs and knowledge sharing.read more
lou B.
11:25 17 Feb 26
Absolutely the best, hands down. I bring my concentrator from Colorado for service. Bob and... company are honest as the day is long and care about their customers. You WILL NOT be disappointed with them.read more
Tj C.
17:48 15 Feb 26
What a great service…… I have (2) ResMed BiPAP machines. Both machines were making a... disturbing whining sounds when I would breathe in. This annoyed my wife to no end….. I live in Apopka, Florida….. I drove up one day and they fixed my machine in about 45 minutes the first day…… what amazing service. I ended up driving back up to have my second machine repaired!! It was well worth the small amount paid for service compared to the crazy prices for these machines!! Great job!!read more
Shawn J.
09:29 15 Feb 26
Sean R.
20:36 13 Feb 26
I was hesitant that my machine could be repaired, but this service was extremely efficient,... fast and transparent. I had several phone calls with them and they did not try and upsell me. In the end, we decided together what made the most sense in terms of repair vs cost. I really cannot recommend them highly enough. My machine was repaired, thoroughly tested then packed perfectly for a safe return. These guys are legit. And it’s certainly less expensive than a new machine. Thank you for this service.read more
Elise M.
15:58 11 Feb 26
This place is a life saver. After my machine quit working I got in contact with Altra Service... and drove my cpap to them that morning at 2pm the same day they messaged me it was ready to pick up.read more
Joseph B.
13:08 11 Feb 26
Fast and easy and saved me a ton of money
Carl T.
01:11 07 Feb 26
Thank you, they repaired my old ResMed 10 that I use in my fifth wheel as a back up. Did... amazing job, had bad whistle to it. Damaged due to me using SoClean on it for past 5 years. It was repaired very fast, came back with all the original settings in it, well packaged. Definitely recommend u using them for CPAP repair needs.read more
Dave W.
17:39 02 Feb 26
My CPAP is very old but it is nice to know there is a place that keeps my machine going. With... no insurance I wouldn’t have a place like Altra. Thanks for keeping my health a priority.read more
Samuel H.
17:01 01 Feb 26
Very professional service with outstanding customer service. I was impressed by the clear,... expedited, and accurate communication from the outset. The website also was extremely clear, complete, and transparent on estimated costs and timing, helping me manage my expectations. These are true cPAP experts.read more
Mark E.
18:26 28 Jan 26
Excellent communications with Bob.. Brought my device in to the Ocala Branch and Bob checked... it in and it was promptly diagonosed and serviced! Very pleased with he results! Thank you Bob for the great service experience!read more
Jim M.
19:23 15 Jan 26
Altra Service did a FANTASTIC JOB on the repair of my CPAP machine. I was using a SoClean with... my CPAP machine and it caused the seals and insulation to fail in the machine. I shipped my machine to Altra Service and had a quote back from them the same day of the machine's arrival at their shop! After authorizing the repair, same day they completed the repair within 24 hours and was back in my bedroom 1 week after sending it to them.Dealing with them was easy and they were very professional through the whole process.I HIGHLY RECOMMEND them for servicing of your CPAP devices! GREAT JOB Altra Service!read more
Joseph R.
00:56 29 Dec 25
It was a pleasure dealing with a company that does exactly what it says, for exactly the price... they quote. I will use them again and happily recommend them to anybody who needs a CPAP repaired. AAA+++read more
Melbinner
19:51 27 Dec 25
Shipped my CPAP to them on Saturday morning. They received, repaired, and had my unit back in... the mail on Monday! Turnaround time was less than a week, and my unit runs like a champ. Laurie was my point of contact there and was a pleasure to work with. If your CPAP dies, you want these guys on your team. A+++read more
T. F.
13:51 24 Dec 25
This is my third time to use them for service. Every time it’s been smooth and easy. The... turnaround time was quick. I received my unit back within 8 days. Very professional and the documentation provided shows the quality control they use. If you need service, don’t think twice. They are upfront and honest. I appreciate that level of service.read more
Bob L.
01:44 20 Dec 25
Very detailed info on website as what to expect and they delivered! Beyond EXCELLENT!!!
US Hwy 1.
05:33 18 Dec 25
My AirSense 11 recently broke and I was struggling. Someone referred me to Altra and I met... Bob, who was very helpful and got things taken care of for me. I owe Bob a great debt of gratitude. Thanks!read more
Andrew C.
12:56 11 Dec 25
I recently had my CPAP machine repaired, and I am very satisfied with the service provided.... The repair was completed within a week, which was impressively quick. Throughout the process, the company kept me informed about the status of my machine, providing regular updates and making sure I knew what was happening at each stage. Their communication and efficiency made the experience smooth and reassuring. I recommend their repair service to anyone who needs prompt, reliable support for their CPAP equipment.read more
Harvey R B.
16:07 06 Dec 25
Every night hubby began getting warning "motor life exceeded" on aged ResMed S9. Found Altra... online; spoke with owner Bob and shipped same day (Fort Myers to Ocala). Speedy turnaround; great price. Hoping machine will last another 15 years!read more
Laura P.
11:16 01 Dec 25
From contact to completion it was a pleasure to work with Altra Services. The machine was... refurbished and is like new again. Highly recommend them.read more
Kat H.
17:05 30 Nov 25
Had a crack on the side panel of my Cpap. Called them to see is they could fix it. Options... were to UPS or drive up. I drove up, they had the parts, they also figured out my motor was running loud. Gave me the option to fix everything and they did so in a very timely manner. I was in and out within an hour. Very professional and helpful.read more
Bankim G.
22:51 20 Nov 25
Altra Service is a life saver! They replaced the blower and seals in my CPAP in less than an... hour! This repair saved me hundreds of dollars.read more
Thomas C.
00:52 15 Nov 25
They dealt with my AirMini problem expertly and expeditiously. WABurr
Drs B.
15:31 08 Nov 25
Altra Service Professionals saved the day for us again! Our Respironics Simply Go POC... developed multiple issues just as we were preparing to leave on a cruise. Even though there was a spare parts shortage for this model, somehow they found everything needed to make it run like new and shipped it back in just one week.. Thank you Bob and crew!read more
Howard B.
12:24 04 Nov 25
Altra was great. They did exactly what they said they would do in a timely and effective... manner. The price was good, the quality was good and the prompt communication was good. I highly recommend Altra.read more
Gary S.
15:36 01 Nov 25
I am very pleased with Altra. I sent my bi-pap on Monday and was returned completely repaired... by Thurs. They are so easy to deal with...and quite fair. Thanks so muchread more
Bob H.
18:27 31 Oct 25
Found Altra online, contacted them via email, received a prompt response. Mailed CPAP on... Monday, it was repaired and returned to me on Thursday. Wicked fast turnaround time. Very impressed and would definitely use again! Bob was very kind!read more
Joseph F.
22:48 30 Oct 25
Bob was great! He answered the phone at Altra service and gave us excellent information about... how their process works to make us feel at ease in shipping our bi pap machine to be repaired. We highly recommend them and are very happy with the great results with our now like new machine!read more
Suzanne T.
20:18 30 Oct 25
Ultra has a system in place that makes it very easy to ship and return your items. The unit... came back looking like new. Everything is working perfectly. They even changed unit hours back to zero. I recommend this company 100%.read more
Steve B.
15:16 29 Oct 25
I was pleased with the responsiveness of the company. They answered my inquiries promptly and... my repaired BiPAP humidifier was returned within a week. I also appreciated the note on the invoice that might avoid reoccurrence of the same problem.read more
Sam S.
19:30 24 Oct 25
Bob and Team provided excellent communication, customer service and fixed my old CPAP (which... had multiple issues) at a very reasonable price.Once they received my machine, the Diagnostics and Repairs were done in 24 hours and shipped back.This is old school customer service values. A breath of Spring as you don't find it much anymore.I highly recommend!read more
Steve M
19:07 24 Oct 25
Altar service professional is the most professional company I have ever worked with they... repair my CPAP machine like new and on schedule there amazing.read more
carmelo V.
17:19 24 Oct 25
The pros at Altra Service Professionals did an excellent job bringing my Airsense 10 Autoset... CPAP machine back to life. My machine is like brand new. I don’t remember it ever being this quiet . Every step of the process went smoothly, from the time I sent it back, to the time it was returned fully repaired. Will definitely use Altra again. They were a pleasure to work with!!read more
Robert F.
00:08 16 Oct 25
Incredible job! Great with communication, timely, kind and got the job done. Thank yall!
Kayla S.
23:51 13 Oct 25
Not sure why anyone would rate these folks less than 5 star.They have earned every bit of a 5... star review as far as I am concerned.Thank you for repairing my machine it’s my lifeline to a good nights sleep and now my machine is like new I can use it for traveling it is now my reliable back up. I am very happy with there service.Thank you,Thank you,Thank you.read more
J G
17:47 13 Oct 25
I recently sent in my AirCurve 10 for service with Altra Service Professionals after it... reached its end-of-life hour counter. The entire experience was smooth and efficient from start to finish.Being able to print out a prepaid shipping label made getting the machine to them a breeze. They repaired and shipped it back the same day, which is almost unheard of these days. The team was courteous, professional, and clearly runs a smart, customer-first operation.They’re one of only two authorized repair centers for ResMed equipment, and after this experience, I can see why. Fast turnaround, clear communication, and zero hassle.Highly recommend them if you need CPAP or BiPAP repairs done right.read more
Trammel
15:02 12 Oct 25
I just want to say Thank you for the best and easiest repair we have ever had. Professional,... organized, excellent communications. Thank you. We have another machine and we will be in touch. We appreciate so much.read more
Barbara S.
18:56 10 Oct 25
Fast, great communication, and job done right the first time.My CPAP machine started making... 'whale wheezing' noises when I breathed, so seemed like the motor had thrown a bearing or something. Sent it in, got a diagnosis and quote within 24hrs of them receiving it. I said "Yes, please" and they had it done and shipped back the next day.read more
John B.
19:41 09 Oct 25
Altra was a dream to work with regarding my BiPap machine repair. Very personable as well as... professional staff. They changed the unit motor while I waited.Thank you Bob!!!read more
dooley P.
14:16 07 Oct 25
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